We're All About You
We're All About Relationships
We're All About People
We're All About Satisfaction
We're All About Trust
For individuals who are in need of long-term care and short-term sub-acute rehabilitative services, Courtney Manor offers high quality care in a state-of-the-art facility with modern-living amenities and hospitality. Our residents experience personalized care from highly qualified, professional and compassionate staff with focused attention and innovative best practices.
We're All About Making You Feel At Home.
We believe that from the moment you walk in to the facility, we have a responsibility to offer you the best. Be it services or experts, we endeavor to make you smile with satisfaction.
- Professional care that feels personal
- Pristine home like living environments
- Healthy meals that actually taste great
- Compassionate caregivers
We're All About Offering The Best Career Opportunities!
We’re all about making Ciena the best place to work in the healthcare industry. We offer unrivaled benefits that provide for employees' physical and emotional needs. We always strive to create an environment of respect, compassion, and belonging for everyone. If you are committed to providing the highest level of care and services to our guests and community, your next opportunity is just a click away.
- Health & Wellness
- Worklife Balance
- Career Advancement
- Educational Opportunities
- Employee Perks
- Additional Benefits
It's All About What Our Guests & Employees Think About Us
My son was in a horrible accident and went to Courtney Manor for rehab . They staff their was great and took great care of him. I thank them everyday for what they do. I have had other family members their and friends it’s a great place and the staff all treat you like family .... Read More
– L L
My grandmother is currently a resident there and I wouldn't have her in any other facility. The care that the workers show the residents is outstanding.
– S E
Mom has been a resident there for 15 months and the number of activities she has taken part in and enjoyed shows how much energy they put in to their daily activities.
– A H
Since September of 2019 my grandmother has been here and big thank you Ashlee and Brigit for helping me get through the tuff time of leaving grandma because she was so upset and needed to adjust. Courtney manor has great care compared to the other home she was in. If any issues with grandma someone... Read More
– R K
The staff is great, friendly caring , I wouldn't say short staff, just stretch to their limit. My nurses have been awesome. The ladies in rehab center are kind ,patient and professional. I highly recommend their service and would recommend their professional services. Love them and thank them for as... Read More
– T L
The Courtney Manor staff make everyone who comes to stay feel like family. My Aunt Came to Courtney Manor in late August and she's making great progress in physical therapy and looking forward to returning home after she's completed her rehab.
– L B
Courtney Manor offers a full spectrum of post-hospital services, from a short-term rehabilitation stay to long-term nursing care.
Nursing & Rehabilitation
- Physical, Occupational and Speech Therapy
- Around the clock nursing care
- Dental, Podiatry and Psychiatry
- X-Ray, Pharmacy and Laboratory
- Ophthalmology and Audiology
- Wound Care Management
- Restorative Nursing-ADL Care
- Recreational Therapy
- Dietary and Nutritional Services
- Dialysis Care Services
- Care management, discharge planning, and social work
- Pain Management
- Medication Administration
- IV Therapy
- Respite Care
- Licensed Administrator
- Director of Nursing
- Director, Admissions and Marketing
- Physician Medical Director (on call 24/7) plus four attending physicians
- Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants
- Physical, Occupational and Speech Therapists
- Wound care team
- Certified Dietary Manager
- Registered Dietitian
- Licensed Social Worker
- Therapeutic Recreation Director
- Dental, Vision and Podiatry Services
- Consulting Psychiatrist
- Consulting Pharmacist
- Culinary Chef
- Pastry Chef
- Private and semi private rooms
- Non-Smoking Campus
- Social dining areas
- Restaurant style dining
- 24 hour room service
- Happy Hour Monday through Friday
- Hand-dipped ice cream
- Fountain pop
- Complimentary in-room television
- Wi-Fi Access
- Unlimited visiting hours
- Private lounge for family gatherings
- Beautician/Barber Shop
- Activity programs designed for a wide range of interests
- Activities geared for dementia residents
- Religious/non-denominational services
- Transportation to nearby appointments and dialysis
- Visiting pets are welcome
- Bird aviary and fish aquariums
- Beautiful, enclosed outdoor courtyard
- Raised vegetable and flower gardens
Take a Virtual Tour
The best way to tour our facilities is always in person, but if you would like to take a quick peek online, take our virtual tour below or contact us for more information.
Please contact your insurance representative and the Ciena Center if you do not see your insurance plan. The participation in an insurance plan does not guarantee payment for services provided. Please contact your insurance representative and our staff to verify coverage.
- BCBSM/Advantage PPO
- Blue Care Network/Advantage
- Blue Cross Complete (Formerly BlueCaid)
- Coventry Cares Of Michigan (Aetna Better Health)
- Harbor Health Plan (Procare)
- HealthPlus Of MI
- McLaren Health Plan
- Priority Health
- Total Healthcare
- United Healthcare
- United Healthcare Community Plan (Great Lakes)
- Zing Health
Skilled nursing facilities (SNFs) like Ciena Healthcare provide crucial services for our most vulnerable population: the frail and elderly. Today’s SNFs have significantly evolved over time to provide both long-term comprehensive care and short-term rehabilitation services. However, in comparison to other medical settings, especially hospitals, SNFs are often overlooked for important resources and funding.
As health care evolves, skilled nursing facilities are increasingly providing care previously delivered in hospitals. Nationwide, the 65 and older population will double over the next 20 years. By 2040, it could triple. As our population ages, SNFs are becoming increasingly vital to the care and wellbeing of our seniors.
SNFs need advocates and allies to actively engage with their representatives and speak up about important issues facing our industry. This page is designed to share ways you can help support SNFs and the vital services they provide for our elders.
Contact Your Elected Officials and Voice Your Support for SNFs!
It is crucial the voices of SNF supporters be heard by Congress. Members of Congress value their constituents’ opinions and it is critical they hear from our advocates and allies.
Click here to locate your elected officials and “Speak Up” for SNFs!
American Health Care Association Action Center
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents the collective interests of more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities.
Click here to support the pressing issues AHCA is pursuing with the federal government.
Find the latest facility data, visitation updates, vaccine information, news and resources pertaining to the Novel Coronavirus (COVID-19) below.
Until further notice, our facility will continue to follow federal and state COVID-19 guidance for healthcare settings, guidance that includes:
- Visitation guidelines
- Core principles of COVID-19 infection prevention that includes but is not limited to
- Use of PPE, including masks for all visitors
- Encouragement of good hand hygiene, social distancing when possible, and focused cleaning protocols
We appreciate your cooperation and support.
Our Visitation Status
Per CMS, indoor visitation is currently allowed for all residents, and vaccination status does not affect the ability to visit. However, visitors are still required to follow facility policies, wear appropriate PPE, and observe physical distancing during their visit.
Please be mindful of our residents, associates, and other visitors. If you exhibit signs and symptoms of COVID-19, have recently tested positive for COVID-19, or have had a recent exposure to COVID-19, please delay your visit.
Ciena Healthcare facilities are committed to effective communication. We regularly apprise residents, families, and employees to changes in facility status and policy as needed and as deemed appropriate. This COVID-19 Resources page is an extension of these efforts and also serves as a means to update the communities we serve.
Our Reporting Notification Process
In accordance with QSO-20-29-NH from the Centers for Medicare & Medicaid Services (CMS), our facility strives for transparency in communications with all interested stakeholders. It is in this effort we have created a place for residents, families/responsible parties, and our associates to look to for updated COVID-19 surveillance data.
Our data will never include personally identifiable information. It will include information about our residents and staff for the following aspects of COVID-19 reporting:
- New Onset of Respiratory Symptoms -- The number of staff/residents newly identified as exhibiting respiratory symptoms of COVID-19 as defined by the CDC on that day.
- Confirmed Infection of COVID-19 -- The number of staff/residents with whom their first positive result was received utilizing an FDA-approved COVID-19 test kit on that day.
- New Onset Respiratory Symptoms Over the Last 7 Days -- The cumulative number over the last 7 days of the new onset of respiratory symptoms for staff/residents.
- Total of Confirmed Infections of COVID-19 -- The cumulative number of confirmed infections of COVID-19 for staff/residents currently at the facility as of today.
- Cumulative Confirmed Infections of COVID-19 -- The cumulative number of confirmed infections of COVID-19 for staff/residents since May 1, 2020 regardless of whether or not the infections are still active.
We expect to update our data according to the guidance which is by 5 p.m. the next calendar day following the occurrence of either a single confirmed infection of COVID-19, or three or more residents or staff with new-onset of respiratory symptoms occurring within 72 hours of each other.
If at any time you have questions about the information in the below data set, please reach out to Administrator of this facility.
Note: If no dates or numbers are appearing for any of the categories found in the COVID-19 Surveillance data below, please click on the header in each box to refresh the information. If no date or numbers appear after clicking on the header, then no conditions and/or infections have been reported for that date, per CMS guidance.
Here you will find the latest information on COVID-19 vaccines and how they impact long-term care. We are committed to educating residents, employees and the general public about the importance of vaccines in limiting the further spread of this deadly virus. Resources from the Society for Post-Acute and Long-Term Care Medicine (AMDA) and the Centers for Disease Control & Prevention (CDC) were used in creating this page.
Where Should I Look for Accurate Information on COVID-19 Vaccines?
- It is important to seek information from reliable sources. Social media is full of misinformation and opinions based on that misinformation.
- Here are some helpful links:
Is Our Facility Able to Administer COVID-19 Vaccines and Booster Doses?
- Current and new residents will be educated on and offered the COVID-19 vaccine or Booster dose if/when they are eligible.
- CDC Webpage on Booster Shots
How has Ciena worked to stop the potential spread of COVID-19?
- Our facility has been implementing and acting on guidance from external agencies such as the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS), and the Department of Health and Human Services at the state and local level since February 28, 2020.
- We are continually monitoring ALL residents and staff for CDC-recognized symptoms and changes in conditions.
What happens if a resident tests positive for COVID-19?
- Residents who have tested positive receive supportive care in an appropriate care setting per CDC guidance. If additional treatment for a resident is required, we will transfer to the local hospital and communicate with loved ones accordingly.
How can I stay informed of what is happening at the facility?
- Please be sure your contact information, including email address and phone number is current in the event the facility needs to contact you.
- If you need to make changes or confirm your information, please call the facility.
- Periodically visit the facility website to see if there has been new information posted.
The Centers for Medicare and Medicaid Services (CMS) issued a memo in September 2020, revised September 2022, with directives concerning nursing home visitation. Whereas previous versions of the memo outlined certain parameters for restricting visitation at nursing homes in response to the COVID-19 pandemic, the September 2022 update eliminates these restrictions.
VISITORS - What to Know Prior to Arriving for a Visit
- Indoor visitation is allowed for all residents.
- Vaccination status does not affect the ability to visit.
- However, the best and most proven way to keep your loved one in our facility safe is to get vaccinated if you’re eligible!
- Visitors must be willing and able to:
- Wear a face covering for the duration of their visit. The facility can provide visitors with a new surgical mask upon arrival.
- Follow hand hygiene requirements.
- Observe appropriate physical distancing for the duration of their visit.
- Whenever possible, we do ask that visitors observe our recommended visiting hours.
- For more information on recommended visiting hours, please contact our facility.
- Visitors are strongly encouraged to share their vaccination status with our facility.
- Although CMS does NOT recommend, visits are allowed for all residents even if they are in transmission-based precautions or quarantine, or if an outbreak investigation is underway at the facility.
- Visitors for residents in transmission-based precautions or quarantine will be required to wear all PPE (N-95 mask, face shield, gloves, and gown) and physical distance for entire visit.
- Visiting during an outbreak investigation or visiting a resident in transmission-based precautions or quarantine puts the visitor at increased risk of contracting COVID-19.
VISITORS - What to Expect During Your Visit
- Per CMS, in-room visitation (rather than visits in common areas) is preferred whenever possible to mitigate potential risk to other residents.
- Poor behavior by visitors and disregard for state or Federal orders is NOT ACCEPTABLE.
- Failure to adhere to the core principles of COVID-19 infection prevention will result in termination of the visit.
- Food and drink may be brought to a visit but should not be shared.
- Smoking is not permitted during a visit.
- Large gatherings of visitors should be avoided.
PLEASE NOTE: A resident has the right to refuse to receive visitors and the facility staff must honor those wishes. If this occurs, facility staff will attempt to connect the resident with their visitors by offering a window visit, or a live video/phone call.
Please be mindful of our residents, associates, and other visitors to the building. If you exhibit signs and symptoms of COVID-19, have recently tested positive for COVID-19, or have had a recent exposure to COVID-19, please delay your visit.
Thank you for your cooperation and understanding.
Get In Touch
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