Home

Awesome Staff, who really cares.

– G.S.

Due to an inevitable decline my father required placement in a long term care facility. In addition to dementia he has multiple medical conditions. I live 1200 miles away, my brother 250, but we knew that Dad preferred to remain in the area he had lived most of his adult life and where his friends still live. I knew that it would be difficult being so far from him but, thanks to the extraordinary staff and facilities at Fountain View Monroe we are always informed of any change in Dad's condition. Dad has been there since early June of 2021 for both rehab services and long term care. Every time that I call to inquire the care taker provides an immediate and detailed response as to Dad's day - no one has ever needed to refresh their recall or review a chart - They recount Dad's interactions with others, response to treatment of medical issues and laud his resilient sense of humor. They put Dad on the phone for me to talk to (thought Dad no longer knows who I am) and they do everything possible to help me stay connected to Dad! He has received excellent (and somewhat complicated) medical care for diabetes, serial UTIs and CHF. In addition to the amazing staff, the physical facilities are wonderful - wide, well lit hallways, beautiful common areas. The place is clean and very well maintained. My brother has been a CNA at a 5 star (per Medicare ratings) long term care facility where he is very proud of the work that they do and he has repeatedly remarked that he finds Fountain View Monroe well above what he has experienced. I really can't say enough good about all that they do for my father and what that means to us!

– L L

“Everyone is helpful, kind and friendly and you can tell that this isn't just a job to you but more of a "calling" because YOU make everyone feel like a FAMILY.”

– Joseph, Jane, Bill, John & Sue

The social worker, Shauna, was amazing at helping accommodate my needs and was just an absolutely amazing and caring person. The rehabilitation therapists were also great and got me walking again.

– Jill B.

"Your facility was the only one available.  What a blessing that you are such a great fit for our family member."

–

Both times I came here in a wheelchair and in 10-14 days I’m leaving with a walker and feeling great. You have to put in the work but the therapists are there to help you and they will. If you want excellent care and you want people that care about their patients, go to Regency On The Lake. 

– Joe

It was a very hard decision to have my mom go into a home. Knowing the love, care and compassion that all the staff here have for her and the other residents has been a huge thing for all of the family members. I would highly recommend The Laurels of Massillon for your loved ones!

– Tina

Excellent staff and great rehab.

– Charleen P.

"My stay was great, all the girls in therapy were excellent: I couldn't have asked for any better. I had a very nice private room that I enjoyed."

– Thelma