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I have nothing but good things to say about The Laurels of Chatham ... My daughter is totally dependent on someone to meet all her basic needs and finally, at The Laurels of Chatham, I have found nursing staff and administration willing to give her that type of care.

– Alice

Our experience with this facility is nothing less than exceptional. From the personnel to the care to the food, my mom loved her time here, and our family is eternally grateful to the entire staff for the personalized attention she received. My sincerest Thank-You.

– Doug S.

Excellent communications & caring staff.

– Molly A.

“Morgan (the RN Unit Manager) listens and follows up on everything she's promised.  She is a strong patient advocate and an effective leader.”

– Susan

"Everyone was always nice and helpful."

– Doris N

“When I arrived at Regency At Troy, I was unable to walk and had to use a wheelchair. With the help of the therapy team I am able to walk with a walker and my overall strength and endurance has increased. The therapy team helped me gain confidence in my ability to walk again!”

– Ken P.

When I was admitted to the hospital, I ended up going to a skilled nursing facility where I was not happy. I spoke with a social worker and really wanted to transfer to Regency at Lansing West. The admissions team made that happen, I was so excited I had tears in my eyes. Everyone here is so nice and they make me laugh. The care is phenomenal and everyone is so good about it. The therapists are really nice and helpful.

– J. Parsons

"I had a great stay, the service was very prompt and the Therapy department was excellent, they were so helpful and more than patient with all the residents."

– Guy M

Sandi and her husband Bob were in the midst of remodeling their kitchen when they took a trip to the hardware for more supplies. She was in the bed of the truck helping her husband unload when she fell off the tailgate breaking her tibia and fibula. She went to St Joseph Mercy Hospital and had to have surgery which included a bone graft, plate and screws.
Sandi went from the hospital to another skilled nursing and rehabilitation center where she explains “the care there was horrible and it was a very traumatic experience for me”. Bob adds, “I didn’t even want to leave my wife there. Thank God a friend told us about Regency at Canton, so I transferred her there immediately.”
According to Sandi, “the difference between the other facility and Regency at Canton is night and day. The staff here has been wonderful! Everyone here comes to work with helping and compassion on their mind. No matter what the employee’s job duty, everyone answers my call light and attends to my every need”. Bob goes on to say, “everyone greets you with a smile and a hello, which can mean so much!”

“When I came to Regency at Canton I was completely helpless and in constant pain. When nothing seemed to work, the Nurse Practitioner put me on a new regiment that finally got my pain under control so that I could be comfortable and participate in therapy. Joji in therapy also taught me exercises that helped to control the pain. I will continue doing them at home.”
Sandi raves about the Physical and Occupational Therapy, pointing out “I am very impressed at how the therapy staff works together as a team. They are all incredible and it is a delight to spend the day in the gym with them and the other patients. The level of encouragement they provide to us and the progress we make is so encouraging. My Occupational Therapist Dan is worth his weight in gold!”
Sandi is excited to get back home and may unfortunately have to have another surgery on her leg in the near future. As she walks out the door, Sandi exclaims “I’ll definitely be back! As a patient again or to play with my dulcimer band for other patients at Regency at Canton!”

– Sandi