My siblings and I moved our mother to Laurels at the beginning of 2024 after visiting several facilities. We have been happy with the decision. The staff at Laurels are wonderful. They provide great care. The activity director stops by weekly to visit mom who is bedridden. Mom has no complaints living at the Laurels long term care facility. Best decision we made.

– John

On May 17, 2024 - Both of my parents and I were blessed to have them move to the Laurels at University Park. My parents are 87 & 89 years old now - each having several medical issues. The amazing staff on the Washington Hall every day has been Professional, Friendly, Loving, Caring, Helpful, Uplifting, & very knowledgeable of my parents medical & personal daily needs. We all are so impressed with their great care - as a family we are 150 % satisfied - the staff truly cares and that is why I still have my parents to go to visit daily at their Beautiful Facility. Wilson/Mullins

– Sheri

I was at the Laurels for a month rehabbing a broken. I can say with certainty that the employees, save for a couple, truly care about the comfort and progress of their clients. Even though the food could be improved they do their best with what they're given. Make sure you ask what the smoking rules are.

– Dan

Outstanding workers and management.

– Devyn

I had an excellent stay, with service and care from the staff on the skilled unit. The manager, nurses and aides, are very professional and knowledgeable. I would highly recommend this facility to anyone in need of care.

– Leonard

My parents both moved to the Laurels in May 2024. The Staff is totally amazing. My parents have loved every minute living at the Laurels. The medical care, food Service, Activities, & Housekeeping, Thank you. [names removed]. Knowing my parents are so loved & cared for is such a wonderful feeling. I visit them daily and they are so very comfortable and happy.

– Sheri

This nursing home is amazing!! Especially the staff on the Washington wing. My mother who is mentally disabled is being treated with care and dignity here at the Laurels of University Park. At her stay at a Previous nursing home, she was neglected by some staff members causing her to have her right pinky toe amputated. She wasn’t able to walk. She was in so much pain. But the staff at laurels came to the rescue! They made sure her wound was changed properly. They keep my mother clean and looking good! Her clothes are not missing when the staff washes them. And now my mother can walk again!!! Special thanks to Keisha and Tammy and all the staff members who work the Washington wing!! Keep doing the best you can!! and I really do appreciate you guys! This nursing home really restored my faith in humanity and I am forever grateful knowing that my mother is going to be safe with such trusted staff.

– Crystal

I was admitted to the Laurels of University on 1/16/24 after being hit while riding my scooter and ending up in MCV/VCU for 2 1/2 weeks. Being here at the Laurels of University Park, was a good place for me to recuperate. The staff here was excellent, including the rehab department. The CNAs did their jobs beyond expectations! I really appreciate what the staff has done for me. The love and care i was shown was very appreciative and I thank them all. Sincerely Vernon Sheilds

– Vernon

My mom was in for rehab and she really enjoyed the atmosphere and the staff was very nice she says! So if she's happy that's all that matters to me !! Thanks guys!;

– Leslie

My 83-year-old mother in-law was a resident of your facility under the care of the Regency Unit led by Charisse Hembrick. Charisse and her team were kind, professional, and went above and beyond to meet my mother in-law's health needs. They were patient and helped our family during a very trying time. In addition, I was impressed by the friendliness of all of the staff members I came into contact with, and appreciated the uplifting seasonal decorations when you walked in the door.

– Michelle

I was recently in the SNF portion of this facility following a hospitalization for more skilled nursing and therapy to regain my strength. This facility far exceeded my expectations for care and treatment. All of my nurses were beyond caring, highly attentive, and professional and I also received outstanding treatment from the therapy department. I left the facility much stronger physically than when I was admitted. The social worker D. Ragan was an excellent resource for me and my family during my stay and she was always available to answer any questions or concerns that we had regarding my care. I highly recommend this facility to anyone who needs therapy and skilled nursing care for themselves or a family member.

– Charlecia

I have been a resident of Laurels of University park on four occasions and my experience there exceeded my expectations. Their physical therapy department gets a very high rating from me for the crew goes beyond their duties to ensure each of their clients receive the best of care. I strongly recommend that if require physical therapy for any reason visit the Laurels.

– Deborah