Short-Term Nursing and Rehabilitation in Canton, MI

I’ll save you all a headache read what I write all the way through. This is my second family member in this facility. Eight years ago, my father and recently, my mother. The place is nice. It’s ran by nice people. It’s clean it’s about the nicest one in the area. Try to find a place that wasn’t scary for my mother and this place wasn’t scary. All the other places in the area within 25 miles are trash. I wouldn’t put my dog in those places. So here you have it this place is no different than any other rehab facility nor is it different from any hospital. I have experienced them both and it comes down to that the midnight shift is the midnight shift. Even at the hospital, Hospital was worse. Every RN we had was great, no matter what shift. It’s the nursing assistants , not all but just a handful that have zero business being employees anywhere. Then the other side of that coin, there’s some nursing assistants that you fall in love with that you would take home if you were rich and have them take care of your family member forever. Some are just born to take care of people and they’re just born with angel wings. So if there was 50 nursing assistants 5 were bad 42 of them were good and three or four, had angel wings. The young girl who does Speech therapy is a wonderful young lady who does a great job Physical therapy people are very kind and nice. The lady who runs it is from a third-party company she’s an absolute buffoon. She has zero business doing her job. She has no idea on what she’s doing And or how to run a physical therapy unit. She’s the most ignorant Person I met the entire time there. She comes into the room ready to battle before she even knows what’s going on If I was her boss, she’d be canned. My mother went from the hospital physical therapy to the Physical therapy there she went backwards, almost 6 weeks. What she was doing at the end of her 1 months stay at the hospital they neglected here until her last 2 weeks then finally got her back to what she accomplished 2 months earlier. Remember the therapist at the hospital are doctors they’re not doctors at the Physical therapy at nursing homes. But I forgot to tell you, the lady who runs it a third-party company is an absolute buffoon. Has no business doing that job she does not know anything about the job. She’s completely unorganized. She’s an absolute train wreck. Now to the administration, the administration is awesome. So when you do come across a dingbat like the one who is in charge of the Physical therapy and or the handful of horrible nursing assistants. When you took your complaints to them, they reacted to it immediately. Any issues that we had were solved almost instantaneously. And I’m talking about the administrator and everyone below him in every area except for the dingbat in Physical therapy. Any issues arise, you go straight to the boss and they handle it and they handle it kindly professionally, and quickly. But this place is no different than any other Physical therapy place nor is it different than any hospital. You have to be there with your family member from the time they open to the time they close. It’s 8 AM to 8 PM. You have to be vigilant if you don’t visit your family member they’re not going get the same care no matter where you put them. That’s just the bottom line end of story no two ways about it. In doing so you’re there you’re getting to know the nurses the nurse assistants you’re getting to know the staff. Once you build up a report with them always sudden your family will get better attention for your loved one. Everything I wrote, you was legit. It’s all on how you want to take care of your loved one. I recommend the place it’s a nice facility. The administration and staff are awesome RNs are awesome. 98% of the nursing assistants are good and then like I said, there’s some that have angel wings. 🌹 Did I mention the lady who is third-party that runs The Physical therapy is an absolute freaking dingbat if I didn’t well here you go. Be with your family open to close you get better results anywhere you go

– Make America

I had my best friend go there after a stay in the hospital. She was at the Canton location. Connie, the LPN on her wing, was amazing. Social workers were ok. The care she received was excellent. I'm forever grateful to Connie. She took good care of my BFF PT and OT are great for her. The facility was clean and smelled fresh.

– Susan

The staff took very good care of my loved one. Sassy the aid would brighten up the room every time she entered. Shelby the social worker was very helpful & considerate. The Pt & Ot was great but i wish they had a set time for therapy throughout the week, which they don’t. Clean building & kind people! I would recommend.

– Milline

I stayed in rehab at the Regency at Canton for 3 weeks. The OT and PT staff was wonderful and helped me with my limited abilities. The nursing staff, doctors and aides were amazing and helpful and my aides were so kind. The dietary staff and kitchen were so great with excellent food that met all my dietary restrictions and my preferences. I would wholeheartedly recommend them!

– Samantha

I've worked with the staff and residents at The Regency for many years. Their dedication to providing quality care is evident throughout all staff members I've interacted with. Lisa, Ashleigh, Abby and Joe are all top notch healthcare professionals. The community is always clean, friendly and has a welcoming atmosphere. Wanda always greets you with a smile. I refer clients and families to The Regency and will continue to do so.

– Eric

The aides were helpful especially chip and so were the physical therapists. The bingo games were also a great way to pass the time.

– Phyllis

It was fantastic.

– Claudia

Sassy was absolutely WONDERFUL to my grandmother. I cannot say enough about her. She was there for 4 weeks and she treated her like her own family. I can’t thank her enough for taking care of her and all of her love. 🤎

– Chelsea

True customer service is not dead and it starts in most business organizations with the gatekeeper! Dear Marion, every time I walk in the door to visit my dear friend you always greet me with a warm SMILE, patience, great directions, and you are a elite problem solver! Friends and family members are always most concerned and worried about their family members when they are trying to recover. You help ease the burden in my mind that their is one special person I can count on to take of my dear friend when I cannot be there. Thank you for all you do to SINCERLY support families and residents. You are truly a servant leader and its authentic. Marion, you are ONE OF A KIND! Marion DESERVES A RAISE! I look forward to seeing you soon your positive energy is contagious.

– Aquice

I would like to give an OUTSTANDING REVIEW to Steve from the Maintenance Department at Regency At Canton. Steve wears so many hats within the organization and he has a phenomenal spirit and he leads with integrity and compassion, and that is what makes him so special. Today, I was visiting my dear close friend as she recovers and gets well. My close friend is well loved and certainly adored by everyone was having problems with an extreme amount of static in her resident phone line and she was unable to hear her callers. I asked for assistance at the front desk, but who know that Steve would be just amazingly kind, attentive, and patient. He went above in beyond to track down my friend a new phone, new phone cord, we had fun as we tested the line from the hallway while he used his cell phone to make sure the new phone worked. Steve you are the MVP! Thank you for your service. Steve deserves a PAY INCREASE!

– Aquice

My aunt was there for 3 weeks and only had minor issues. Which is really good for a skilled nursing center like this. Everyone I dealt with was friendly and did what they were supposed to. Thanks

– Murry

For the most part, everyone was very caring, kind and helpful. There were one or two people that you questioned whether they wanted to be there but overall everything was very good. I enjoyed the food that was served My only negative was that staff could not find towels in order for me to take a shower on two of my shower days

– Ruth

My Mother was at the Regency Of Canton for about a month. She thoroughly enjoyed her stay with all the staff who treated her with great respect. My mother enjoyed attending therapy, as the therapy department really provided a structured program, are very friendly. She was especially thrilled to participate in activities by being able to play the piano and interact with her peers and facility staff. My mother enjoyed all the nurses with their kindness and knowledge. She felt the CNAs were also very attentive. I highly recommend Regency Of Canton for your loved one or close friends that may need 24 hour care and services.

– Deborah

Everyone was great.

– Rose

This place was great. The food was very nice I will everybody.

– Cheryl